Warranty / Service Department
ABOUT OUR SERVICE DEPARTMENT
Kelowna Chrysler Dodge Jeep is a certified DaimlerChrysler Five Star retailer with an inventory of high quality new and pre-owned vehicles. The team at Kelowna Chrysler Dodge Jeep believes that customer service means making your vehicle buying experience an easy and enjoyable one.We understand that your time is valuable and – having researched your vehicle online – you want to minimize your time at the retailer. That’s why we do everything possible to make your visit to Kelowna Chrysler Dodge Jeep brief, informative and enjoyable.
No matter how you shop, it’s important for us to treat you like a guest and to exceed your expectations. Please feel free to pay us a visit in person and experience our retailer’s service and excellent selection of vehicles. We offer our customers a comfortable environment.
We’d like to thank you for considering Kelowna Chrysler Dodge Jeep for your next vehicle purchase or service. Give us a try and see how well we perform!
OUR number one priority
The number one priority of the management and staff of Kelowna Chrysler Service Center is complete customer satisfaction with every aspect of servicing your needs.All of our service technicians are factory trained to ensure a quick and correct repair to your vehicle on the first visit to our service center. Our technicians are trained in specified areas of repair, including complete engine and electrical diagnosis, transmission and differential repair as well as complete suspension, heating and air conditioning and general over all maintenance requirements.
We welcome the opportunity to take care of all your servicing needs. We offer a complete line of services to enable our customers to conveniently drop off and pick up their vehicles. Our customer shuttle service runs from 8:00 am to 4:30 pm, Monday to Friday. We also have five loaner vehicles that can be booked for use while your vehicle is being serviced.
All vehicles being serviced at Kelowna Chrysler receive a complimentary wash and vacuum upon completion. We also have a complete detailing department to give your vehicle that showroom look, without having to pay the showroom price.
OUR PARTS DEPARTMENT
The Kelowna Chrysler dealership is a reliable and professional choice for buying quality parts for your Chrysler, Dodge, Jeep and RAM automotive parts in the Okanagan. Our qualified and knowledgeable staff are trained to assist you in finding all the right parts. Come in today to talk to one of our parts specialists!
PARTS ORDERING AND INQUIRIESThe parts in this catalog may be ordered from authorized Chrysler, Jeep® , Dodge and Ram dealerships or the speed shops carrying the Mopar Performance line of products. When a part ordered has been superseded, the replacing part will be shipped automatically. The price of the replacing part may differ from the ordered part. All products, illustrations and specifications are based upon current information at the time of publication approval.Although descriptions are believed correct, complete accuracy cannot be guaranteed. Chrysler Group LLC reserves the right to make changes at any time, without notice or obligation, to the information contained in this printed document, including and without limitation to prices, specifications, equipment, colors, materials, and to change or discontinue products.
MOPAR PARTS 12-MONTH LIMITED WARRANTYExcept parts as listed above, certain parts from Mopar Performance sold over the counter or wholesaled are warranted against defects in workmanship or materials for 12 months/unlimited miles for parts (exchange) only. These parts are identified in this catalog as having a specific part number structure. Part numbers starting with “P” are not covered under the 12-month warranty.Other parts listed in this catalog without a “P” prefix part number are covered under the 12-Month Limited Warranty described here. See your dealer for a copy of the limited warranty, which contains additional terms and limitations. Parts installed on a Chrysler, Plymouth, Jeep® , Dodge and Ram vehicle by an authorized Chrysler, Jeep® , Dodge and Ram dealer are warranted for 12 months/unlimited miles for parts (exchange) only. See your dealer for a copy of the limited warranty, which contains additional terms and limitations.